AI Voice Agents · Accra, after hours
Business does not keep office hours.
Half the calls into the lines we run arrive when the office is closed. What follows are four of them, timestamps straight from the logs.
17:37
Tuesday 5 May
Lead captured after closing
A caller asks for a property advisor. The office closed at five. The agent takes over, learns they want a studio apartment, and captures their details for the morning.
18:09
Sunday 22 March
Answered on a Sunday
A buyer calls about property prices on a Sunday evening. The agent explains pricing depends on unit type and offers to line up a sales representative.
19:00
Most evenings
The real peak hour
The busiest single hour on our own line is seven in the evening. Not nine in the morning. Business happens after work, because that is when people are free to call.
00:12
Monday 10 November
Nobody staffs this hour
Twelve minutes past midnight, the line answers. Ghana runs on UTC, so this timestamp is exactly what the clock on the wall said.
Our line is open. It is always open.
A production Owlake agent answers it. Whatever time it is where you are reading this, it will pick up.
Both answered by Ola, our agent. Or message us on WhatsApp.
What the agent handles.
Voice agents that handle bookings, orders, quotes, and FAQs in English. Mobile Money aware, live in 5 to 10 days, and ready to connect to your CRM when you are.
Appointment bookings
Take-out orders with Mobile Money prompt
Quote collection + SMS follow-up
FAQ and hours
Lead qualification + scoring
After-hours escalation to a human
Call summary emailed or pushed to your CRM
Mid-call transfer to staff
And behind every one of these sits the agentic workflow: the booking written to your calendar, the caller logged in your CRM, the follow-up sent before you open.
Live in 5 to 10 days
01
Discover
We listen to a week of your calls and map the 5 intents that matter.
02
Script
Persona, greeting, escalation rules, and a knowledge base tuned to your business.
03
Deploy
Port your number, or we give you a new +233 line. Live in 5 to 10 days.
04
Monitor
Every call transcribed and tagged, and pushed to your CRM once it is connected.
Built for the businesses the phone never stops calling.
Hotels
Reservations, check-ins, room service
Restaurants
Orders, reservations, menu questions
Clinics
Appointment booking, prescription refills, triage
Somewhere else? Tell us about your line. The pattern travels.
How it is priced.
Setup, then monthly
You pay once to set it up, then a monthly fee that includes your phone line. It runs month to month.
Or spread the setup
Commit to three months and the setup is split across them instead of paid at once.
Calls by the minute
Calls are billed on the minutes actually used, so a quiet month costs less.
On a package with us, the phone line is included. How all our pricing works
Before you ask
Stop missing the night calls.
Tell us about your line. We'll send a plan in 48 hours.