Solutions · Voice + WhatsApp Agent
Booked, confirmed, reminded. Hands still full.
Appointments arrive while you are mid-braid, mid-consultation, or mid-service. An agent takes the booking by phone or WhatsApp, writes it straight to the calendar, confirms it to the customer, and sends the reminder the evening before.
The booking always arrives at the worst moment
The person who books your time calls while you are selling it to someone else. So the call rings out, the WhatsApp sits unread until closing, and the customer books wherever answered. The businesses that live on appointments are precisely the ones least able to answer the phone.
How it works
01
Take the request
By phone call or WhatsApp message, in natural conversation. Time, service, party size, whatever your trade needs.
02
Check and write
The agent checks real availability and writes the booking to the calendar your team already uses.
03
Confirm
The customer gets an immediate confirmation with the details, on the channel they booked from.
04
Remind
A reminder the evening before and again shortly ahead, so the slot you sold is the slot that shows up.
What it handles
- Bookings by voice or WhatsApp
- Automatic confirmation and rescheduling
- Reminders the night before and hours ahead
- Calendar write-back to your existing calendar
- Party size, service, and stylist preferences captured
- Rebooking follow-up after a visit
Check the work, not a number.
Call the agent that answers our own line, at any hour, or open the work we have built for clients. Either takes less than a minute.
Common questions
Which calendars does it write to?
Google Calendar and most booking systems with an API. If your bookings live in a notebook today, we set the calendar up as part of the build, and your team just reads it.
What about reschedules and cancellations?
Handled in the same conversation. The customer replies to the confirmation or calls back, the agent moves the slot, and the calendar updates. Your team sees the change, not the churn.
Phone or WhatsApp, which should I choose?
Both, on one brain. Older customers call, younger ones message, and the same agent answers each with the same calendar behind it. You do not have to choose your customers by channel.
Does it handle a walk-in trade like a salon or barbershop?
Yes, that is the home ground. It takes the appointment without anyone putting down the comb, and the walk-ins still walk in.
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Hear it do this job before you believe a word.
The same product answers Owlake's own line. Ring it, ask it something hard.