Solutions · WhatsApp AI Agent
Orders taken on WhatsApp. Paid before you reply.
An agent on your WhatsApp line takes the order, confirms the total, sends a Mobile Money or card link, and writes the paid order where your kitchen or counter can see it. Your customers keep using the app they already use for everything else.
The inbox with two hundred unreads is not a sales channel
Ghana orders on WhatsApp, but a busy inbox buries orders between greetings and stickers. Totals get typed by hand, payment means trusting a screenshot, and the customer who messaged at 21:30 gets an answer at 09:00, if the thread is ever found again.
How it works
01
Map the asks
We design guided conversations for the three to five things your customers actually message about.
02
Connect the line
Your number moves onto the official WhatsApp Business API. Customers message the same number, in a fresh chat: the move ends the old thread on their phones and the history does not come across. We time the switch with you and tell your regulars first.
03
Wire the money
Mobile Money and card links generated in the chat, confirmed automatically when payment lands.
04
Write it back
Every paid order lands in the sheet, system, or printer your team already works from.
What it handles
- Order confirmations with a Mobile Money prompt
- WhatsApp product catalogue
- Payment follow-up with a secure pay link
- Guided FAQ flows
- Delivery tracking pings
- Lead capture pushed to your CRM
- Voice notes understood, not just text
- Post-sale feedback surveys
Check the work, not a number.
Call the agent that answers our own line, at any hour, or open the work we have built for clients. Either takes less than a minute.
Common questions
Do my customers need to install or sign up for anything?
No. They message the same number from ordinary WhatsApp. There is nothing to install and nothing to sign up for.
Is this the official WhatsApp Business API?
Yes. The line runs on the official API, not on an unofficial bridge that Meta can shut off.
Can it really take Mobile Money?
The agent sends a secure payment link in the chat and confirms automatically when the payment lands. The customer pays MoMo or card without leaving WhatsApp.
What happens with voice notes?
It understands them. A customer who sends a voice note ordering two jollof gets the same confirmed total and payment link as one who types it.
Hear it do this job before you believe a word.
The same product answers Owlake's own line. Ring it, ask it something hard.